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How do I post an EOB (Insurance Payment) - Billing

Teacher small Post EOB  Post EOB Icon

Click the Billing Icon

Click the Post EOB button

Billing Post EOBs Button

The "Where did this Payment come from?" window opens:

Post EOB Where did payment come from

Select the Payment Source from the list on the left. 

Click the Next Button.

The Post Payor Payment window opens:

Post EOB Amount

Payment Posting Date:  Confirm or change Date of Payment

Clinic:  Confirm or change the Clinic the Payment is for

Include in next Deposit Slip: Check if you are using Quixote/QuickBook Depost Slips  (Highly Recommended)

Check Payment Amount:  Enter the Payment Amount

Check Number: Enter the Check Number

Comments: Enter comments, if applicable

Click the Next button

Note Note:  Scan the EOB and click the EOB tab

Post EOB Add Scanned Image

Click the Add File button to Add a copy of the Scanned EOB. 

Enter a Name and click the Save Button.  Save button

Click the Next button

The Select Cases window opens:

Post EOB Add Select Cases

Select the Patient's (place a checkmark next to their name) that are included in this EOB.

Click the Next button

The Post Payment from Payment Source window opens:

Post EOB Post Payment

Payment Total:  This is the Payment Total of the check.

Payment Remaining:  This is the Remaining amount of the check to be posted.

Legend:

  • Charge is unchangedNo changes to the charge
  • Charge is balancedThis charge is balanced (zero balance)
  • Charge is not balance:  The charge is NOT balanced
  • Remaining on charge is disputed: Remaining balance is disputed
  • Allow balance:  Allow balance, expecting payment at a later date or from another source

Post EOB Legend

Add Ledger Button:  To add another Patient Ledger, click the Add Ledger Button

Sort By: Select from the drop down

  • Last Name
  • First Name
  • Case Description

Post EOB Sort By


Post EOB LabelsPost EOB Labels 2

Date:  Date of Charge

Description: CPT Coder and Description

Post:  Applying the Money (See below)

Edit:  Redistribute the amounts

Flag: Allowed balance

Patient Balance:  Patient balance on this charge

Expected:  Amount Expected from the Payor

Amount

Payor Balance:

Responsibility:

Paid:

Write Off:

Disputed:

Adjustment:

Total Charge:

Auto Apply Expected Amount:  If the Payor has paid what was expected, click the Auto Apply Expected Amount, instead of clicking individual charges.

Post EOB Auto Apply Expected Amt

Post Button:  Click the Post button to open the Distribute Payment window   Post EOB Post Button

Post EOB Distribute Payment

  • Reset Button:  Resets Amounts to zero
  • Payment Amount:  Enter Payment amount, if applicable
  • Transfer to Patient: Enter amount to transfer to the patient, if applicable
  • Write Off: Enter write off amount, if applicable*
  • Adjustment: Enter adjustment amount, if applicable*
  • Disputed: Enter disputed amount, if applicable*

* The Reason for the:

  • Write Off
  • Adjustment
  • Disputed

window opens:

Post EOB Write Off Reason

Select the Reason from the List and click the Save button  Save button

If the Reason is NOT in the list:

Post EOB New Write Off Reason

Select Reason and enter the New Reason.

To save the New Reason to the list for future use, click the "Save to List" box.

Click the Save buttonSave button

To Edit the Charge, click the Green Pencil  Green Pencil

The Edit Charge window opens:

Post EOB Edit Charge

Make appropriate changes to the charge as necessary

Click the Save button.  Save button

Post Payment:  When the Remaining Amount is zero, click the Post Payment button.

The  Verify Posted Payments window opens:

Post EOB Verify Posted Payments

Verify the information you are getting ready to post.

  • Payment
  • Write-Offs
  • Disputed

Click the Post Payment button.

 

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Solution #: 6131517
Type: Reference Guide
Status: Published


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