Go to another work station, click on Admin, Misc. Charge, from there you are going to add a Misc. Charge called Insurance Over Payment. Once that is done go to the patients ledger, select Misc. Charge, Select the Insurance Over Payment, enter the amount and the date of service for that line item that was overpaid. Go back to the work station you are posting the EOB on and click on Add Ledger, and select that date of service again and apply the over payment to the Misc. Charge.
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